tg7704 Privacy Policy

1. Introduction

tg7704 is committed to protecting the privacy and personal data of every Filipino player who uses our Platform. We understand that when you share your personal information with tg7704, you are placing trust in us — and we take that responsibility seriously. This Policy explains in plain terms what data we collect, why we collect it, how we use it, and what rights you have over your own information.

This Policy applies to all personal data collected through the tg7704 website at tg7704.app, the tg7704 mobile platform, customer support interactions, and any other touchpoint where tg7704 collects personal information from users. It does not apply to third-party websites or services that may be linked from the tg7704 Platform — those third parties operate under their own privacy policies.

We encourage you to read this Policy carefully. If you have any questions about how tg7704 handles your personal data, please contact our Data Protection Officer using the details provided in Section 13.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, tg7704 acts as the Personal Information Controller in respect of the personal data you provide when using the tg7704 Platform. This means tg7704 determines the purposes and means by which your personal data is processed.

tg7704 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the tg7704 DPO at the email address provided in Section 13 of this Policy.

3. Information We Collect

tg7704 collects personal information in the following categories:

tg7704 does not intentionally collect sensitive personal information (as defined under the DPA) such as health data, religious beliefs, or political affiliations, except where strictly required by law (for example, certain responsible gaming assessments may involve health-related disclosures made voluntarily by the player).

4. How We Use Your Information

tg7704 uses your personal data for the following purposes:

• Account Management: To create, verify, and maintain your tg7704 player account, including identity and age verification (21+ requirement).
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the tg7704 Platform.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations, and the Data Privacy Act of 2012.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through tg7704's support channels.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer self-exclusion, deposit limits, and other responsible gaming tools.
• Marketing & Promotions: To send you information about tg7704 bonuses, promotions, and new features — but only where you have given your consent or where tg7704 has a legitimate interest in doing so. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the tg7704 Platform's performance, design, and game offerings.
• Legal Obligations: To comply with court orders, regulatory requests, or other legal obligations applicable to tg7704's operations in the Philippines.

tg7704 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

5. Legal Basis for Processing

tg7704 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and tg7704 (i.e., to provide the gaming services you have registered for).
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including PAGCOR licensing conditions, AML regulations, and the Data Privacy Act of 2012.
• Legitimate Interests: Processing is necessary for tg7704's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and freedoms.
• Consent: Where tg7704 relies on your consent as the legal basis for processing — for example, for direct marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Where tg7704 relies on legitimate interests as the basis for processing, we conduct a balancing test to ensure that our interests do not override your fundamental rights and freedoms. You may request information about any such balancing test by contacting our Data Protection Officer.

6. Sharing Your Information

tg7704 does not sell, rent, or trade your personal information to third parties for their own commercial purposes. However, tg7704 may share your personal data with the following categories of recipients where necessary and lawful:

• Game Providers: Licensed third-party game developers and studios whose games are available on the tg7704 Platform may receive limited technical data necessary to deliver their games.
• Payment Processors: Payment service providers facilitating GCash, PayMaya / Maya, bank transfers (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card transactions receive the financial data necessary to process your transactions.
• Identity Verification Providers: Third-party KYC (Know Your Customer) and age verification service providers may process your identity documents on tg7704's behalf.
• Fraud Prevention Services: Specialist fraud detection and AML compliance providers may receive technical and transactional data to help tg7704 identify and prevent illegal activity.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government authorities may receive your data where required by law or regulatory mandate.
• Legal and Professional Advisors: tg7704's lawyers, auditors, and other professional advisors may access your data on a confidential basis where necessary to provide their services.
• IT and Infrastructure Providers: Cloud hosting, data storage, and platform infrastructure providers who process data on tg7704's behalf under strict data processing agreements.

All third parties with whom tg7704 shares personal data are required to handle that data in accordance with applicable data protection laws and tg7704's data processing standards. tg7704 does not authorize any third party to use your personal data for their own independent marketing or commercial purposes.

7. Cookies & Tracking Technologies

tg7704 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. A cookie is a small text file placed on your device when you visit the tg7704 website.

tg7704 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session authentication cookies and security tokens. They cannot be disabled without affecting core Platform functionality.
• Performance & Analytics Cookies: Help tg7704 understand how players use the Platform — which pages are visited most, where errors occur, and how navigation flows. This data is aggregated and anonymized.
• Functional Cookies: Remember your preferences such as language settings, display options, and game lobby filters to provide a more personalized experience.
• Marketing & Targeting Cookies: Used to deliver relevant promotional content and measure the effectiveness of tg7704's marketing campaigns. These are only placed with your consent.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Note that disabling certain cookies may affect the functionality of the tg7704 Platform. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.

In addition to cookies, tg7704 may use web beacons, pixel tags, and similar technologies in promotional emails and on the Platform to track engagement and measure campaign performance.

8. Data Retention

tg7704 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with tg7704, plus a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• Gaming History: Game logs and betting records are retained for a minimum of three (3) years to support dispute resolution and regulatory audits.
• Customer Support Records: Communications with tg7704 support are retained for three (3) years from the date of the interaction.
• Marketing Data: Retained until you withdraw your consent or opt out of marketing communications, after which it is deleted or anonymized within a reasonable timeframe.
• Technical Logs: Server logs and access records are retained for up to twelve (12) months for security and fraud prevention purposes.

When personal data is no longer required, tg7704 will securely delete or anonymize it in accordance with our data disposal procedures. Anonymized data that can no longer be linked to an individual may be retained indefinitely for statistical and research purposes.

9. Data Security

tg7704 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Encryption: All data transmitted between your device and the tg7704 Platform is encrypted using 256-bit SSL/TLS protocols. Sensitive data at rest is encrypted using industry-standard algorithms.
• Access Controls: Access to personal data within tg7704 is restricted on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Firewalls & Intrusion Detection: tg7704's infrastructure is protected by enterprise-grade firewalls and continuous intrusion detection and prevention systems.
• Regular Security Audits: tg7704 conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities.
• Two-Factor Authentication: tg7704 offers two-factor authentication (2FA) for player accounts to provide an additional layer of security beyond username and password.
• Staff Training: All tg7704 personnel who handle personal data receive regular training on data protection obligations and security best practices.

While tg7704 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, tg7704 will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

10. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by tg7704:

• Right to Be Informed: You have the right to be informed about how tg7704 collects and processes your personal data — which is the purpose of this Policy.
• Right of Access: You may request a copy of the personal data tg7704 holds about you, along with information about how it is being used.
• Right to Rectification: If any personal data tg7704 holds about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that tg7704 delete your personal data. Note that this right may be limited where tg7704 is required to retain data by law (e.g., AML record-keeping obligations).
• Right to Object: You have the right to object to tg7704 processing your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, subject to tg7704's overriding legal or regulatory obligations.
• Right to Data Portability: You may request that tg7704 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe tg7704 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact tg7704's Data Protection Officer using the contact details in Section 13. tg7704 will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with the DPA's requirements.

11. Children's Privacy

The tg7704 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. tg7704 does not knowingly collect personal data from individuals under the age of 21.

If tg7704 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the tg7704 Platform, please contact our support team immediately so that we can take appropriate action.

tg7704 employs age verification procedures during registration to prevent underage access. However, if you are aware of any minor attempting to use the tg7704 Platform, please report this to us promptly.

12. Changes to This Privacy Policy

tg7704 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, tg7704 will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered players via email or an in-platform notification.

Your continued use of the tg7704 Platform after any changes to this Policy have been posted constitutes your acknowledgment of the updated Policy. We encourage you to review this page periodically to stay informed about how tg7704 protects your personal data.

If any amendment to this Policy materially affects the way tg7704 processes your personal data in a manner that requires your consent, tg7704 will seek your explicit consent before the new processing begins.

13. Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or tg7704's handling of your personal data, please contact our Data Protection Officer:

If you are not satisfied with tg7704's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

For responsible gaming concerns or self-exclusion requests, please visit our Responsible Gaming page or contact our support team directly.